1.0 Closing allocation
❖ Once we received an email from the supplier advising about their closed out/sold out rooms for
a certain date, we need to update it on our system.
HOW TO CLOSE AN ALLOCATION
• Once your Log In to your TourPlan, click the 3 bars on the upper left side.
• Click “PRODUCTS” and then click “PRODUCT SET UP”
• You will then be redirected here
• Once you entered the supplier name, click the 3 bars on the upper left side of Product set up.
• then, select the ALLOCATIONS
• You will then be redirected here, showing all the rooms with allocation.
Click on the “Allocations Filter” and enter the dates
• Based on the contract provided by the property, you need to check the rooms mentioned that needs to update the allocation.
• With that, just select the room, and you will be automatically redirected here
• If the supplier asks us to close out a date, you need to make the MAX column “0”.
• If it happens that we already have rooms sold on the date given “0” will not proceed, you need to check the “USED” column and match the number indicated on it and change the release days to 999. With this procedure we will still be able to close the allocation.
• Once done with all the dates, don’t forget to click SAVE.