Tourplan now generates automated requests that include a link to all operators.
The link provides our supplier partners the ability to instantly confirm a service, which then reflects with a confirmed status in the FIT system without any manual manipulation on our end. This procedure will apply to all new suppliers set ups (Accom and touring that are loaded with confirmed rates) and will ensure supplier access is granted when they receive their first request.
Note: MANUAL loads and GROUP products do not require it, only new supplier builds that are loaded with firm rates and ticked for online access.
How to set up confirmation links:
1. Go into TP main page Under Product - open up Product setup
2. Search for a supplier by entering the supplier code or typing the supplier's name.
3. Once this is opened click on the EXTERNAL ACCESS tab – you will see here that it is empty
4. Must Tick internet access
5. LOGIN: Use Supplier Code – example below
6. Password: Supplier code plus 4 random numbers - Please use either 1234, 5678, 8910
Note: Please be extra careful when adding password as it not showing when you type it
7. Please add log in details on this sheet/form: Confirmation Links Log Ins
8. Click save
9. Once complete. Please email Angelo (Anjo.Villanueva@acrossaustralia.com) with the supplier log in details. Please copy + paste not screenshot.
IMPORTANT:
If there is an update to the Supplier Name and/or Supplier Code, please ensure the Confirmation Links are updated accordingly and inform TL Anjo of the changes.
The system requires these details to match exactly with the supplier login credentials in order for access to the portal and confirmation process to function correctly. The correct Supplier Code and password must be entered into our database to enable this access.
Additionally, remember to update the Confirmation Links Log-In Sheet:
If the old supplier details already exist in the sheet, delete them.
Add the updated login credentials and include a note beside the entry explaining the changes.
To summarize:
Update Supplier Code in the system
Notify TL Anjo of the changes via email
Update the Confirmation Links Log-In Sheet
Remove outdated entries (if any)
Add new login details and password
Include a note regarding the updates