Objective:

To minimise the amount of one-off suppliers we individually deal with. Expedia and Booking.com will be used for all non contracted one-off product that agents ask for.



STEP 1: Check Used In

  • Do not turn to expedia if there's recent bookings for the past 12 months, unless it is the ref no. on the Ops Query request. (The recents bookings might have been booked directly and accounts need to pay that direct so better not to turn the existing supplier to expedia so we won't have a problem in the future payments.)
  • If no future bookings in Used In, no need to create new supplier, just update the existing. 
    Please always check USED IN, no need to run report.  
  • If there are future bookings (even QUOTES will be considered future bookings in this case), we should create a new supplier under 3rd Party instead.
    •  Close all options under the pre-existing “direct “supplier, manual service or with old rates (last date range).     
      Note: Please do not mark service lines as deleted as accounts will not be able to process payments for future bookings. Do not forget to update loading notes why it was closed and add to refer to the new supplier you created under 3rd Party.


      Example - Loading notes:
      Direct supplier (Original)  



    New Supplier 



  •  For existing supplier that is turned to 3rd Party, existing service lines with old rates should be closed. You  can leave the existing manual options loaded. Expedia should have access to all room categories so they  can still be utilized. Please do not forget to update cancellation days for pre-existing manual options.  


STEP 2: Proceed to update info on the existing supplier:

  • Add the word ‘Expedia’ under local physical address name.
     
  • Change the master supplier code to EXPAUD (Expedia) or BOOAUD (Booking.com).



        3. Payment Selection – ‘CH - Cheque Payments’

        4. Payment Terms are ’30 days of the current month’

        5. Delete Bank Account details in the creditor and enter the word ‘Expedia’ or ‘Booking.com’  under Bank name. 


        6. Delete all email addresses in contact details but leave DI phone and fax numbers in. Or just load the DI phone and fax         number.



       7. For notes, you can retain the following info and just update the details, if necessary. You can use the details under the website (Expedia/Booking.com) --- Room Configuration, Description, Check in/out.

        Cancellation Policy set as non-refundable. 




        8. Under Product Set Up - Cancellation Rules: set as non refundable | Age Policy 0-999 | Room Policy depends on the room being requested 


        9. Load a manual service line up to 31Mar2050

 

       

         10. Agent Internet Access - unticked



If property is not yet existing in Tourplan. Proceed to create a new supplier and follow the above instructions.

You can add the word "Expedia" under local creditor at the initial phase of creating new supplier.