ACCOMMODATION


The loading of new hotel shells should follow the same procedure as loading a new product.

  • Refer to the Contract Folder

    • Go to:
      C:\Users\GowayMNL-PC\Goway Travel Australia\Product - Documents\Contracts\DYNAMIC CONTRACTS

    • Search for the property you are loading.

  • Follow Standard Hotel Loading Procedure

    • Copy and create new supplier.

    • Load address and contact details.

    • Set payment terms to 14 days prior to arrival. Forward the copy of dynamic contract to Accounts if bank details and/or payment terms is provided.

  • Add Notes

    • Include loading notes, cancellation policy, descriptions, check-in/check-out details, and location coordinates.

Example format for cancellation policy: 

Dynamic Rates
Within 24 hours - 1 night fee


Get the policy from the dynamic contract and 3 day buffer on CXX - FIT Cancellation Policy:

Dynamic Rates
Within 4 days - 1 night fee

  • Do not load the Room Configuration or Child Policy notes.

  • Product Setup

    • Please set up as shown below


  • External Access/Amenities/Cancellation Rules

    • No need to load.

  • Check other fields

    • Remove Replicated Locations and Supplier FYI.

  • Images

    • Save the hotel image in the designated folder.

  • Service Lines

    • No need to load service lines.

    • Systems Team will load service lines and mapping.

  • Notify Systems Team



NON-ACCOMMODATION


The main difference in loading non-accommodation products is that service lines must be loaded (unlike accommodation).


  • Refer to the "CONTRACTS" Folder
    Go to the usual folder where contracts are saved and search for the property you are loading.
  • Supplier Setup
    Load the new supplier as per usual and update creditor details accordingly.
  • Product Setup & Product Notes
    Load service lines and update product notes. Do not load the rates.
  • Images
    Save the image in the designated folder.
  • Notify Systems Team
    Once loading is complete, email: systems@acrossaustralia.com